Don't use this data to represent the whole public sector.
Some organisations weren't able to take part in the 2020 survey as they were responding to the impacts of the coronavirus (COVID-19).
These were:
As a result, we've made minimal comparisons to 2019 data.
With some results, some numbers may add up to more than 100% as respondents could select more than one answer.
Personal characteristics, cultural identity and religion, employment status, adjustments and caring responsibilities.
Work-related stress, emotional effects of work, psychological safety climate, engagement and satisfaction
Employee support and flexible work
Bullying, sexual harassment, discrimination, violence and aggression
Changes to work arrangements, working from home, transition back to usual work locations and wellbeing impacts
Responding to the impacts of the coronavirus (COVID-19), we changed the People Matter Survey to a shorter wellbeing-focused version for 2020.
Run from 12 to 30 October 2020, 191 organisations took part including:
We had a response rate of 50% of employees, up from 46% in 2019.
Between 2016 to 2019 compared to 2020, the average change with people who did the survey are:
Due to the varied representation of some industry groups in the 2020 survey, there may be bias in the results.
The under-represented industry groups in the 2020 survey are:
The over-represented industry groups in the 2020 survey are:
The 2020 survey results may not be a reliable indicator of employee opinions or experiences compared to surveys in other years.
The People matter survey is the Victorian public sector's annual employee opinion survey
We run the survey to support public sector organisations to build positive workplace cultures with integrity that live the public sector values.
The survey results tell organisations how employees see their workplaces, including views on:
Organisations use the results to work out how to improve the workplace for their employees.
In 2021, you’ll see:
See the progress of our People matter survey consultations.
For survey coordinator resources, go to People matter survey resources.