The aim of this module is to work out the roles and capabilities your workforce needs in the future to deliver its strategy.
You’ll get the most out of this module if you’ve developed some future scenarios and developed a strategy map.
By the end of this module, you’ll have identified your workforce’s future needs including:
And you’ll have plotted the roles you need against these 4 role types:
Before you do this module, we recommend you read:
any other capability frameworks your organisation uses.
To do this activity, you’ll need:
a completed strategy map, which you may have done in module 5 – map your value chain of the discovery phase
If you don’t have a strategy map, you can still use the questions in this activity to reflect on what skills and roles you need.
Using the strategy map from the previous module transfer the processes and systems onto the template.
Complete the template by answering these questions:
Repeat the process above transferring the capability and assets from the strategy map to complete the template
In this activity, you’ll map the roles you have identified against 4 role types:
This is a role that an expert would do.
They would have lots of experience or specialised qualifications in a particular area of knowledge.
This is a role that has general knowledge and experience in an area and may work across several areas.
This is a role that does the day-to-day work of the area.
They’re often front-line service delivery or customer and community-facing.
This is a role that often:
To do this activity, you’ll need the:
Look at the roles you identified on the
for:
Map these roles onto the matrix in the Role profile template
This will give you an idea of the mix of your team.
When you consider your mapped team and the work it produces, reflect as a group on this question:
To run this module as a workshop, use:
If you run this as a workshop:
Prepare workshop: 30 minutes
Run workshop: 1 hour
Total: 1 hour and 30 minutes